Contact Centre
During the two and a half years Foundation Open Ukraine was financing the activity of Contact Centre and Ministry for Foreign Affairs has contributed to the opportune update of its specialized databases. During the period from June 1, 2007 to December 26, 2009 the Centre received 201,380 calls. Specifically for 2009 most calls concerned background information (88.59%), requiring and attestation of official documents (4.99%), obtaining a Ukraine visa for foreign citizens (2.44%) and other issues (almost 4%). Also, Contact Centre conducted surveys on the problems of visa registration Ukraine citizens faced with.
Since the beginning of 2010 Contact Centre at the MFA of Ukraine will work only under the auspices of the Ministry for Foreign Affairs of Ukraine.
Hotline MFA of Ukraine:
phone: (+38 044) 238-15-50;
e-mail: hotline@mfa.gov.ua
